Privacy Policy for Limo Black Services

Effective Date: September 28, 2024

At Limo Black Services (“we,” “our,” or “us”), your privacy is of utmost importance to us. However, we want to be transparent about the risks associated with sharing your personal information and make it clear that we do not accept liability for any misuse, leak, or breach of personal data once it is shared with drivers or other third parties involved in the ride process.

This Privacy Policy explains how we collect, use, and share personal data, as well as the limits of our liability regarding the security of your information.

1. Information We Collect

We collect the following personal information for operational and service-related purposes:

• Personal Contact Information: Name, phone number, and email address.
• Ride Information: Pickup and drop-off locations, special ride requests, and ride preferences.
• Payment Information: Processed securely through Square (third-party payment provider), without storage of credit/debit card information on our systems.

2. Use of Your Information

We use your personal information for the following purposes:

• Ride Facilitation: Coordinate your pickup and drop-off with assigned drivers.
• Communication: Contact you regarding your ride (confirmation, updates, or issues).
• Payment Processing: Payments for services rendered are securely processed through Square.

While we use the collected information to manage our services, we cannot guarantee the security of your data once it is shared with drivers or third-party providers. This includes:

• The pickup and drop-off address provided to the driver.
• Your contact details used by the driver for communication purposes.

Limo Black Services is not liable for any unauthorized use, leak, or misuse of your data once it is shared with our drivers or external systems.

3. Driver Access and Data Security

Drivers assigned to your ride will be provided with the necessary information to complete the service, including:

• Your pickup and drop-off location.
• Your contact details for coordination before or during the ride.

While drivers are instructed to use this information exclusively for the purpose of the ride, Limo Black Services does not guarantee or control how the driver may use or handle your data once shared.

4. Limitations of Liability for Data Breach or Misuse

Limo Black Services does not accept responsibility for the following:

• Any leak, unauthorized sharing, or misuse of your data once it has been passed to the driver.
• Any third-party involvement (such as hackers, unauthorized access to driver devices, or external databases) leading to a breach of your personal information.
• Drivers’ actions outside the scope of the ride, including any future contact or misuse of your details.

By using our services, you acknowledge and accept the risks associated with sharing personal data and understand that we cannot ensure complete security of this data.

5. Payment Processing & Security

Payments for all rides are processed through Square, a secure third-party payment provider. Here’s how payment security is handled:

• We do not store any of your payment information (credit or debit card details) in our system.
• Square processes your payment details, ensuring that industry-standard encryption and security protocols are in place.

If any issues arise related to payment data security, these should be addressed directly with Square, as Limo Black Services cannot be held responsible for any payment-related breaches.

Square’s Privacy Policy: Square Privacy Policy

6. Security Limitations

We employ industry-standard efforts to safeguard the personal information you provide. However, we do not guarantee full protection due to the following factors:

• Driver Devices: Data shared with drivers (via smartphones, GPS systems, etc.) may be vulnerable to unauthorized access.
• Third-Party Plugins: We use third-party plugins and systems (e.g., WooCommerce, Square, etc.), which may have their own vulnerabilities.
• Data Transmission: The transmission of data over any wireless network inherently carries risks, and we cannot guarantee its complete security during transmission.

7. Driver Conduct & Post-Ride Communication

Drivers are instructed to only use your contact details during the course of the ride for communication purposes (confirming the ride or locating you). Any communication after the ride or unrelated contact is strictly prohibited.

However, Limo Black Services is not responsible for any post-ride communication or misuse of your data by drivers. We encourage you to report any such incidents for investigation.

8. Data Retention and Deletion

• Ride Information: We retain records of ride-related information for operational, legal, and auditing purposes.
• Contact Information: We may retain your contact details for future communications regarding our services, but you have the right to request deletion.

To request data deletion or updates, contact us at: [Insert Contact Information].

9. Non-Liability for Data Transmission Errors or Miscommunication

If there is a failure in transmitting your information to the driver (due to system errors or miscommunication), Limo Black Services is not responsible for any delays, missed pickups, or inconveniences caused by these issues.

It is the customer’s responsibility to verify the accuracy of the data provided when booking a ride.

10. Third-Party Services and Liability

We rely on third-party services (e.g., Square, WooCommerce) to facilitate our operations. While we strive to work with reputable providers, Limo Black Services is not responsible for any data breach, misuse, or security failures on the part of these third-party services.

• Square handles payment processing securely, and any issues related to payment security should be directed to Square.

11. Customer Acknowledgment of Risk

By using our services, you acknowledge that:

• Limo Black Services does not guarantee the security of your personal data.
• You accept responsibility for any risks associated with sharing your data for ride coordination.
• We are not liable for data breaches or misuse once the data has been shared with the driver.

12. Contact Us

If you have any questions, concerns, or issues regarding this Privacy Policy, please contact us:

Limo Black Services
Email: in**@***************es.com

13. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on our website, and by continuing to use our services after any modifications, you agree to be bound by the revised terms.